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Qualities of a good Mystery Shopper |
- Objective
- Honest
- Notices details
- Has a good memory
- Precise
- Reliable
- Patient
- Follows instructions
- Respects deadlines
- Organised
- Flexible
- Possesses the necessary writing skills
- Appreciates and understands what is meant by a quality service
- Wants to participate in improving the level of customer service
- Skilled in using the computer and accessing the Internet
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